Whois Contact Information Management
Table of content
The first step is to log in to your customer account by clicking on the user icon in the top right corner on our website and then enter the access data - first the username, then the password, in two consecutive forms.
Manage contact information
The easiest way to check your existing contact information is to click on any of the three links in that area: the user icon, the email address or the arrow:
The current contact information in your profile will appear on the screen:
You can edit any entry in the profile by clicking the pencil icon:
To change the customer account password click the change password link (next to the Password label). In the new window enter the current (old) password and enter and confirm the new password, click the Save button to save the new password or click Cancel to keep the current one:
To add a secondary contact email (might be the email of your associate, developer or designer …) click the plus sign next to the My email address heading. In the new screen enter the email address, if you want you can add an optional description below and click the Save button to save it:
To change the primary email address click the pencil icon in next to the Registration email label. In the new window enter the new email address and click the Save button:
Warning: the primary email is the main authentication channel - make sure it is written without errors and the mailbox is working correctly. We recommend using a separate mailbox for your private business correspondence.
You can add also a business contact data by clicking the plus sign next to the My company heading. In the new window enter your business information and click the Save button:
If you need a secondary profile you can add one by clicking the plus sign in the upper right corner in the Secondary profiles area:
In the new window you must enter the data that will be associated with this secondary profile:
Manage WHOIS contact information
Now you can use your primary profile or any of your secondary profiles when you purchase a domain name. The data in the corresponding profile will be used by the domain registrar and will be shown in the WHOIS information for that particular domain.
If you want to edit some of the WHOIS data you must edit the corresponding entry in the profile, used during the domain registration.
When you change details in a profile which are used for domain registration, the changes will update the registrar’s database immediately, but it will take a longer time for the WHOIS generators to renew their cache (usually in the range of